How do I sign up for cAfrica?

You may sign up for cAfrica using any of these methods and watch all the contents for FREE :

• Sign up with E-mail Address & Password

After submitting your details for Sign-Up, ensure to verify the email sent by cAfrica in your Inbox to activate your account.

Available to Sign up with Social Login;

• Sign up with Google
• Sign up with Facebook

How do I subscribe to cAfrica?

To subscribe, follow the steps listed below:

• Login to cAfrica and click on "Subscribe"
• Select and click on the Plan.
• Make the payment as per your preferred subscription plan.

How do I change my existing password?

To change your existing password, follow the steps listed below:

• Login first
• Click on "Menu"
• Click "Change Password"

How do I change my email address or Name?

To change your email address or Name, follow the steps listed below:

• Login first
• Click on "Menu"
• Click on "My Profile"
• Click "Edit Profile"

How do I contact Customer Support?

You may reach out to Our Customer Support via email at support@cafrica.tv

Why are few contents not available from my region?

Few contents have been restricted viewing from certain locations due to geographical restrictions.

Are all the videos in HD?

We offers videos in 240p, 360p, 480p, 720p and 1080p

Can I cancel my current subscription?

Yes, you may cancel your current subscription at any point in time. As we does not process refunds, you would still have access to content until your current subscription period lapses.

When does my subscription end?

To check when your subscription ends, login to https://www.cafrica.tv/ go to Settings and click on My Transactions.

How can I add a movie, show, or music video to my Watch List?

To add a movie, show, or music video to Watch List, on the movie, show, music video details page, click on the "Add to Watch List" option. To view your complete Watch List, click on "Menu."

How do I enable subtitles?

1. Click on the video you wish to watch.
2. Once the video starts streaming, you will find a "Settings" symbol at the bottom right corner. Click on that.
3. You will find an option "Subtitles," then click on English.

Note: Some movies may not support for Subtitle.

Does cAfrica offer HD resolution videos?

We allows you to change the resolution while watching content up to 1080P manually.

However, while you can watch it in "auto" mode, which would auto adjust the resolution depending on the internet speed, you can also manually change the resolution as you please.

Can I access all the videos by subscribing to cAfrica?

Yes, certainly. There is a payment schedule. As per the payment schedule, all the videos are accessible up to the period of 30 days / 365 days based on the Subscription Plan.

How is my usage calculated?

There is unlimited usage. You will be billed for the number of days based on the selected subscription plan.

Can I stream from the App if I pay using the website?

Payments are not device-specific. Whichever compatible device you subscribe from, you would be able to access the contents from the other compatible devices using the same subscribed login method.

How do I know my Billing History?

To view your Billing History, follow the steps listed below:

• Login first
• Click on the "Menu"
• Click on "My Transaction"

For More Information and need some helps

Please contact to support@cafrica.tv